We want to inform you that we are currently implementing a change in our withdrawal processor, since this February 28, 2019 we will be in maintenance, therefore it will not be possible to process any request for FIAT withdrawals. This service will return to usual in the coming weeks. In the meantime please take the precautions corresponding to the case, in order not to cause you any inconveniences or unforeseen circumstances.
We are working to implement a new and better fiat withdrawall processor system to be available in the next weeks. Until then, we apologise for the inconvenience of the situation.
Note: FIAT deposits are executed running normally as well as deposits and withdrawals in crypto.
For more information, contact us Monday through Friday from 8:00 a.m. at 6:00 p.m. (GMT-5: 00) through the “Support Center” or meet us on social networks like @Bitinka on Twitter and Facebook to know all our news.