In BitInka we work constantly to offer high technology services for the exchange of cryptocurrencies with the firm commitment to maintain security in all our users operations.
Therefore, we want to remind you that the main channel of attention is through the Support Center of our platform, as well as our official emails, email@example.com and firstname.lastname@example.org, for access problems to the platform. Only by these authorized means is authorized attention given and must have the signatures and information of the company at the end of all communication.
We advise you to not respond or send personal information from your user account to other emails, as we have detected that people from outside our team are trying to surprise our customers to obtain personal information from their accounts.
If you receive any communication via e-mail or social networks that is suspicious, report it immediately to the indicated email or through the Support Center.
Together we will maintain the security we need!
At BitInka we receive new users every day and with that grows the responsibility to attend each day to more customers, so we are aware of the delays that have arisen and we appreciate the understanding of these cases.